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Senin, 24 Agustus 2015

The Importance Of Water Utility Billing Software

By Nancy Gardner


This system is being used today for billing purposes in several towns and also all sizes of companies. The system uses programs such as M uni billing which is uses the technology of cloud computing and is utilized every day by companies, cities, towns and private firms across united state and some parts of Canada. After many years of application by the municipalities, system analysts are now conversant with the challenges of developing and using such technologies. So companies which have ventured into developing such systems should aim at developing systems which are and convenient to use. So water utility billing software link water meters with service providers central computer.

Program development life cycle starts from problem identification, whereby programmers identify the challenges in the organization and how it can be solved through use of programs. The next is system analysis which involves thorough investigation of the existing programs outlining their weakness and how to improve them in the new program.

After that, a programmer comes up with a system design which is an over view picture of the program, this is how the program will look like and how data will be flowing from the meters on the ground to central computers in the main office or substation.

After design stage, the next stage is testing and evaluating of program. This stage is very critical as it uses raw data to check this program capability for processing and to compare the resultant results with the required result. Then if the software passes this stage the management decides to implement it, user training is conducted first to minimize error when using the expertise and also to avoid resistance from the users.

After implementation process the management of the company should constantly maintain this software developed through constant updating the program with the current features. This program can be used for sewer billing of any kind that is for flat rate or rates plus other charges.

The technology allows for several meter billing. The program is in a position to recognize meter reading for single meters, negative meters and process them accordingly. The program has to have the potential to keep record of almost all meter readings and also should be able to provide full meter readings history.

After rolling out the program, the company should not stop there and relax, they should evaluate the performance of new software to meet the organization intended goal. Maintenance of this system should also be provided for in the organization plan.

And most important function that system is able to perform, is providing a customer portal where clients can access online from their places or homes to check their account information or balances. Another important function of the system is enabling E billing. E billing allows service providers to send their customer bills reducing their cost of postage significantly.

The other important function that comes with water billing software is that it facilitates client account management. This is by allowing reprinting and resending of client bills by just pressing a button. Clients can access their late fees and penalties are calculated automatically. The suppliers can check full customer history and get to know the consumption patterns of a client and also predict their payment patterns.




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